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Programs i try to start in sandboxie suddenly does not find Graphics card #1897

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Rexei opened this issue May 30, 2022 · 11 comments
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Status: Fixed in Next Build Fixed in the next Sandboxie version win32k Win32k subsystem

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@Rexei
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Rexei commented May 30, 2022

What happened?

I used sandboxie plus for some programs for over a year and now it suddenly does not work anymore.. i get told GPU is missing/does not meet requirments.

Download link

Steam / any game

To Reproduce

No response

Expected behavior

the program should start

What is your Windows edition and version?

windows 11 home 21h2

In which Windows account you have this problem?

Not relevant to my request.

Please mention any installed security software

Sophos home

What version of Sandboxie are you running?

Sandboxie-Plus v1.0.22

Is it a regression?

No response

List of affected browsers

No response

In which sandbox type you have this problem?

In a Standard isolation sandbox (yellow sandbox icon).

Where is the program located?

The program is installed both inside and outside the sandbox.

Can you reproduce this problem on an empty sandbox?

I can confirm it also on an empty sandbox.

Did you previously enable some security policy settings outside Sandboxie?

No response

Crash dump

No response

Trace log

No response

Sandboxie.ini configuration

No response

@Rexei Rexei added the Confirmation Pending Further confirmation is requested label May 30, 2022
@Rexei
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Rexei commented May 30, 2022

bilde
bilde

@DavidXanatos
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this will be presumably related to symlink isolation,
try adding FuncSkipHook=NtOpenSymbolicLinkObject to your sandboxie ini
if that works you will need to find out which symlink is causing the issue using the trace monitor
and add
ReadIpcPath=the_symlink_path_you_found
please note there may be more than one required symlink object

@Rexei
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Rexei commented May 30, 2022

bilde
added it here and still getting the error, Its extremly upsetting cause it worked a week ago.. then i got the issue for a short while updated sandboxie and it worked for a day.. reinstalling sandboixe doesnt fix it.
Uninstalling sophos also did not fix it.

@isaak654
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It should not be added under [UserSettings_XXXXXXXX], but under the sandbox in question.

@Rexei
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Rexei commented May 30, 2022

It should not be added under [UserSettings_XXXXXXXX], but under the sandbox in question.

I did try that too, should have mentioned that..

Get the same error when i put it there

@DavidXanatos
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Then please check older builds and tell us in which exact build the issue was introduced

Also you could try ReadIpcPath=$:*

@Rexei
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Rexei commented May 30, 2022

Then please check older builds and tell us in which exact build the issue was introduced

Also you could try ReadIpcPath=$:*

tried that 2nd and did not work
I uninstalled past 2-3 weeks of windows updates and now it works.. so one of them broke it it seems.

if needed i can reinstall them 1 by 1 until it breaks.

@DavidXanatos
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yes please try that,
if you have KB5014019 please try this one first

you may also try setting
EnableWin32kHooks=n
but this requirers the driver to be re loaded or a reboot

@Rexei
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Rexei commented May 30, 2022

yes please try that, if you have KB5014019 please try this one first

you may also try setting EnableWin32kHooks=n but this requirers the driver to be re loaded or a reboot

Reinstalled all except KB5014019 and it still works so seems that broke it, am going to reinstall it and then try to disable the thing you mentioned.

@Rexei
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Rexei commented May 30, 2022

yes please try that, if you have KB5014019 please try this one first

you may also try setting EnableWin32kHooks=n but this requirers the driver to be re loaded or a reboot

Update it works on KB5014019 if i set it =n.
Both Epic games launcher and the game in steam launch now :)

@DavidXanatos DavidXanatos added the win32k Win32k subsystem label Jun 1, 2022
@DavidXanatos
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Ok there seam to be some issue with win32k hooks and some recent changes in windows, hence please mark all issues that can be resolved by disabling that feature with the win32k label.
Not sure how to proceede from here this feature was to fix a particular edge issue.
I think i will make it disabled by default again and only be on by default for edge.

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Labels
Status: Fixed in Next Build Fixed in the next Sandboxie version win32k Win32k subsystem
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