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Epic Games can't launch because of SBIE2101 #1872

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mikwee opened this issue May 19, 2022 · 11 comments
Closed

Epic Games can't launch because of SBIE2101 #1872

mikwee opened this issue May 19, 2022 · 11 comments
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Confirmation Pending Further confirmation is requested Launcher Issue Issues with application launchers More Info Needed More information is needed to move forward stale Issues marked as stale win32k Win32k subsystem

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@mikwee
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mikwee commented May 19, 2022

What happened?

First of all, please don't ask why I put Epic Games in a sandbox.
Each and every time I try to launch Epic, I get this error: EpicGamesLauncher.exe (18172): SBIE2101 CreateMutant (C0000022) access=001F0001 initialized=1
This error also occurs when trying to install it in an empty sandbox.

Download link

https://store.epicgames.com/en-US/

To Reproduce

  1. Download the Epic Games launcher
  2. Install it inside its own sandbox
  3. Try to launch it

Expected behavior

I expected the launcher to launch regularly.

What is your Windows edition and version?

Windows 10 Pro 21H2 64-bit

In which Windows account you have this problem?

I use the built-in Administrator account.

Please mention any installed security software

Only Windows Defender.

What version of Sandboxie are you running?

Sandboxie Plus v0.7.2 64-bit

Is it a regression?

No response

List of affected browsers

No response

In which sandbox type you have this problem?

In a Standard isolation sandbox (yellow sandbox icon).

Where is the program located?

The program is installed only inside a sandbox (NOT in the real system anyway).

Can you reproduce this problem on an empty sandbox?

I can confirm it also on an empty sandbox.

Did you previously enable some security policy settings outside Sandboxie?

No response

Crash dump

No response

Trace log

https://pastebin.com/H7yurvxx

Sandboxie.ini configuration

[GlobalSettings]

Template=BitDefenderInternetSecurity
Template=7zipShellEx
Template=LastPass
Template=WindowsRasMan
Template=Avast_Antivirus
Template=WindowsLive
Template=OfficeLicensing
Template=OfficeClickToRun
KnownConflicts={FBEB98F8-64E4-4FA3-A15E-4A9F42FF962E}
FileRootPath=\??\%SystemDrive%\Sandbox\%USER%\%SANDBOX%
SeparateUserFolders=y
KeyRootPath=\REGISTRY\USER\Sandbox_%USER%_%SANDBOX%
IpcRootPath=\Sandbox\%USER%\%SANDBOX%\Session_%SESSION%
EditAdminOnly=n
ForceDisableAdminOnly=n
ForgetPassword=n
IpcTrace=ad
PipeTrace=ad
GuiTrace=ad

[UserSettings_11C20283]

SbieCtrl_UserName=mikwee
SbieCtrl_NextUpdateCheck=1616664728
SbieCtrl_UpdateCheckNotify=n
SbieCtrl_ShowWelcome=n
SbieCtrl_WindowCoords=1013,257,798,558
SbieCtrl_ActiveView=40021
SbieCtrl_ProcessViewColumnWidths=250,70,300
SbieCtrl_BoxExpandedView=,
SbieCtrl_ShouldDeleteNotify=n
SbieCtrl_AutoStartAgent=SandMan.exe
SbieCtrl_EnableAutoStart=y

[Zoom]

ConfigLevel=8
AutoRecover=y
BlockNetworkFiles=y
Template=SkipHook
Template=FileCopy
Template=AutoRecoverIgnore
Template=Firefox_Phishing_DirectAccess
Template=Chrome_Phishing_DirectAccess
Template=LingerPrograms
Template=BlockPorts
Template=WindowsFontCache
Template=qWave
RecoverFolder=%Desktop%
RecoverFolder=%Favorites%
RecoverFolder=%Personal%
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
BorderColor=#00FFFF,ttl
Enabled=y

[Epic_Games]

Enabled=y
ConfigLevel=8
AutoRecover=n
BlockNetworkFiles=y
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
RecoverFolder=%Personal%
RecoverFolder=%Desktop%
BorderColor=#00FFFF,ttl
Template=SkipHook
Template=FileCopy
Template=qWave
Template=BlockPorts
Template=LingerPrograms
Template=Chrome_Phishing_DirectAccess
Template=Firefox_Phishing_DirectAccess
Template=AutoRecoverIgnore

[iTunes]

Enabled=y
ConfigLevel=8
AutoRecover=n
BlockNetworkFiles=y
RecoverFolder=%Desktop%
RecoverFolder=%Personal%
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
BorderColor=#00FFFF,ttl
Template=AutoRecoverIgnore
Template=Firefox_Phishing_DirectAccess
Template=Chrome_Phishing_DirectAccess
Template=LingerPrograms
Template=BlockPorts
Template=qWave
Template=FileCopy
Template=SkipHook

[DefaultBox]

Enabled=y
ConfigLevel=8
AutoRecover=n
BlockNetworkFiles=y
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
RecoverFolder=%Personal%
RecoverFolder=%Desktop%
BorderColor=#00FFFF,ttl
Template=SkipHook
Template=FileCopy
Template=qWave
Template=BlockPorts
Template=LingerPrograms
Template=Chrome_Phishing_DirectAccess
Template=Firefox_Phishing_DirectAccess
Template=AutoRecoverIgnore

[Epic2]

Enabled=y
ConfigLevel=8
AutoRecover=n
BlockNetworkFiles=y
RecoverFolder=%{374DE290-123F-4565-9164-39C4925E467B}%
RecoverFolder=%Personal%
RecoverFolder=%Desktop%
BorderColor=#00FFFF,ttl
Template=SkipHook
Template=FileCopy
Template=qWave
Template=BlockPorts
Template=LingerPrograms
Template=Chrome_Phishing_DirectAccess
Template=Firefox_Phishing_DirectAccess
Template=AutoRecoverIgnore
@mikwee mikwee added the Confirmation Pending Further confirmation is requested label May 19, 2022
@isaak654
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Sandboxie Plus v0.7.2 64-bit

It was released more than a year ago, I doubt the lead developer will consider it.
Also, you may want to read the suggestion posted in #1356 (comment)

@isaak654 isaak654 added the More Info Needed More information is needed to move forward label May 19, 2022
@mikwee
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mikwee commented May 19, 2022

I'll update and see how it goes

@DavidXanatos
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try theoption
ApplyElevateCreateProcessFix=y
and
MsiInstallerExemptions=y

with those two the instalation worked fine

@ameaninglessname
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with MsiInstallerExemptions=y, the program could be installed. But it crashes immediately after starting it:
image
Tried ApplyElevateCreateProcessFix=y, the result is same.

Tried add "-opengl" start parameter but it crashes with another error:
EpicGamesLauncher.exe (16752): SBIE2224

This seems not working anymore

@ameaninglessname
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Enabled=y
AutoRecover=y
BlockNetworkFiles=y
RecoverFolder=%Desktop%
RecoverFolder=%Personal%
BorderColor=#00ffff,ttl,6
Template=AutoRecoverIgnore
Template=LingerPrograms
Template=BlockPorts
Template=qWave
Template=FileCopy
Template=SkipHook
Template=OpenBluetooth
ConfigLevel=9
DropAdminRights=y
AllowNetworkAccess=<BlockNetAccess>,n
BoxNameTitle=y
FakeAdminRights=y
ClosePrintSpooler=y
CopyLimitKb=81920
ClosedFilePath=<BlockNetDevices>,InternetAccessDevices
WriteFilePath=G:\Folder\
MsiInstallerExemptions=y
ApplyElevateCreateProcessFix=y

My configuration👆 (security enhanced)

@isaak654
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@ameaninglessname
Your graphics card error is also in #1897, you may want to try all suggestions mentioned in that issue.

More specifically:

  • If you're running Windows 10, uninstall KB5014022.
  • If you're running Windows 11, uninstall KB5014019.

@NewKidOnTheBlock
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NewKidOnTheBlock commented May 30, 2022

I've been running ze Epic Games Launcher in Sandboxie Classic for years.

By adding this launch parameter to the shortcut with which I start ze launcher:
-SkipBuildPatchPrereq

I've also given EGS its own dedicated box with write access to ze Epic folder, like this:
OpenPipePath=X:\Epic Games\
...because I don't want Gigabytes of games in ze box.

@DavidXanatos
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grafik
try disabling that and lett us know if that helped

@DavidXanatos DavidXanatos added the win32k Win32k subsystem label Jun 1, 2022
@isaak654 isaak654 added the Launcher Issue Issues with application launchers label Jun 1, 2022
@ameaninglessname
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grafik try disabling that and lett us know if that helped

with latest version and only MsiInstallerExemptions=y(not tested without this option), the epic games launcher installed and running well

@mikwee
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mikwee commented Jun 24, 2022

This is probably not related to here, but after updating, I get this error any time I try to connect: ControlService Start: The system cannot find the file specified. (2).

@github-actions
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As it has been 3 months since the last activity, we are automatically closing this issue in 14 days. If it is still present, please respond to help us investigate on newer Sandboxie versions. Thank you for your contribution!

@github-actions github-actions bot added the stale Issues marked as stale label Sep 23, 2022
@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Oct 7, 2022
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