Sentinel Tickets v1.6.0

New Features

• Added new stats channels feature, which allows you to create locked voice channels that display statistics and keeps them updated.
• Added new feature to automatically delete closed tickets.
• Added new config option to allow certain roles to bypass working hours.
• Added new option to enable or disable saving images in HTML transcripts.
• Added maxLength option to each modal question in the config.
• Added new option to get user rating without feedback modal.
• Added new option to change alert automation to close, delete or none.
• Added custom embeds for automatically closed tickets, automatically deleted tickets and their logs.
• Added blacklist reason and type placeholders to the blacklist embed.
• Added new topic slash command with some placeholders.
• Added some placeholders to the rename slash command.
• Added logs for ticket alert commands.
• Added a new tickets slash command to see a list of current tickets of a user.
• Added user info slash command.
• Added new context menu commands for tickets list, close request, claim and unclaim.
• Added optional reason to the ticket close and delete slash commands.
• Added new optional config option preventNewTicket for users with maxOpenTickets set to 1, which will prevent a user from opening a new ticket if they have a closed one that they can reopen instead.

Fixes

• Fix bug with blacklist list command.
• Fix bug with shorter ticket delete time.
• Fix bug when alert autoAction runs even if a ticket no longer existed.

Changes & Improvements

• More code has been refactored.
• Improved the config embed function in case of undefined config values.
• Allow maxOpenTickets to be set to 0, to remove the limit.
• Move some replies into configurable embeds.
• Updated the help command.
• Updated dependencies.