Sentinel Tickets v1.4.0
New Features
- Added support for multiple panels. You can now configure more than just one panel, with a unique embed for each panel and other options.
- Added new options to configure the ticket creator and support role open/closed ticket permissions per category.
- Added warning embed for tickets outside working hours.
- Added options to enable/disable most logs.
- Added close request slash command.
- Added help slash command.
- Added option to add roles to blacklisted users and many improvements to the blacklist system.
- Added options to have multiple categories and closed categories per ticket category to have fallbacks.
- Added an option to automatically rename claimed tickets.
- Added ephemeral config option to some embeds.
- Added new options to disable buttons in the close embed.
Fixes
- Fix bug with cache that caused issues after bot restarts.
- Fix bug where the bot was not mentioning users correctly.
- Improved handling of permissions to fix a few issues.
- Fix bug that could prevent a ticket from being reopened.
- Fix race condition when claiming tickets.
Changes
- Optimized some code to improve performance.
- Allow enabling the rating system without the DM embed or transcript.
- Changed manual transcript reply to an embed.
- Removed ticket panel context menu command in favor of the new multi panel system.
- Minor improvements to the logs.txt logs.
- Updated dependencies.
Additionally, the new documentation website for Sentinel Tickets has been released recently and can be found here:
https://sentinel-tickets-docs.pages.dev/