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Huge improvements to the customization of the embeds by moving to a new system to generate them within the bot, all embeds are now configurable and with a lot more options.
Recoded the blacklist system to add new features. The new blacklist system has 1 command with 3 subcommands add, remove and list.
The blacklist system has an optional reason argument now for both blacklist and unblacklist.
The blacklist system has logs now.
A new command was added to see the blacklist list of users/roles, with useful information such as the staff who blacklisted, the time and the reason if it was provided.
Added a lot more log channels config options for better customization.
Add new claim1on1 config option, allowing you to isolate a ticket channel to just the claimed staff member and the ticket creator.
Add new options to DM a user when a ticket is closed, reopened or when the alert command is used.
Add new option to track X amount of seconds after the alert embed was sent and if the ticket creator replies, then the alert is removed and the bot sends a message to reflect that.
Add new option to remove a user from a ticket when it gets closed.
Fixes
Fixed an error when a user's DMs were closed.
Fixed a bug where the claim field was overriding other fields.
Fixed possible interaction errors.
Changes
With the new embed system, more default fallback values were added to avoid errors if a config option is not properly configured or if it's missing.
Improved error logging in slash commands registration.
Added new French translations, thanks to @OverStyleFR