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PBS2.0: bidder contact email #2626

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17 of 21 tasks
bretg opened this issue Mar 6, 2023 · 23 comments
Closed
17 of 21 tasks

PBS2.0: bidder contact email #2626

bretg opened this issue Mar 6, 2023 · 23 comments

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@bretg
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bretg commented Mar 6, 2023

This issue tracks one of the rules that will be enforced starting with Prebid Server 2.0: bidders must have contact information registered that: (a) works and (b) is a group, not an individual.

This rule is in place because we need to be able to contact adapter maintainers for various reasons: bug reports, platform changes, and periodic check-ins.

No working contact info

The following adapters do not have working email aliases:

It's common that companies will set up a distribution group, then forget to allow it to receive external email. This may be the case for some of the entities in this list. Please confirm the contact email you have on file in your ADAPTER.yaml file in https://github.com/prebid/prebid-server/tree/master/static/bidder-info

Contact info that needs to be upgraded to a group contact

We can't accept the individual contact that exists for these adapters. Individuals move on to new roles, but Prebid is forever :-)

Please supply a distribution list like "[email protected]", "[email protected]", etc. After making sure that it works, please update your info file in https://github.com/prebid/prebid-server/tree/master/static/bidder-info (or, for alkimi, the PBS-Java equivalent)

@bretg
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bretg commented Mar 8, 2023

Thanks to MediaNet for being the first to fix their bouncing contact email!

@videoheroes
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videoheroes commented Mar 9, 2023 via email

@grakholsky
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grakholsky commented Mar 13, 2023

Hello, @bretg!

We don't have any emails from you. Can you resend it to us at [email protected]? Email works.

@bretg
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bretg commented Mar 13, 2023

@grakholsky - tried sending email again. Let me know if you received it. Here's the google group message showing that address may not be set up to accept email from the outside

Screen Shot 2023-03-13 at 9 25 01 AM

@bretg
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bretg commented Mar 13, 2023

It works now - thanks @grakholsky

@bretg
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bretg commented Mar 13, 2023

@videoheroes - did you receive the intro email. Google groups also shows a bouncing status for you guys
Screen Shot 2023-03-13 at 10 13 30 AM

@videoheroes
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videoheroes commented Mar 13, 2023 via email

@SyntaxNode
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Impactify opened #2633 to change their email address, but the new one gives me a delivery error. I left a comment on their PR.

@pro-nsk
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pro-nsk commented Mar 15, 2023

Hello @bretg
I've changed the contact email in alkimi adapter
prebid/prebid-server-java#2232

@thebraveio
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Hi @bretg, we have actual domain here "[email protected]", our managers using this address everyday to support partners

@bretg
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bretg commented Mar 15, 2023

@thebraveio - did you receive the email I sent you on Feb 16? There was no response, and google groups tells me there's bounces to this address:

Screen Shot 2023-03-15 at 12 30 37 PM

@thebraveio
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Yes, we got 2 mails (welcome and group in gmail)

@doomontiu
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Hi @bretg,

Thanks for checking this point, I am the CTO at Vidoomy, can you resend it so I can validate with my partner who receives the emails, thanks in advance.

@bretg
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bretg commented Mar 23, 2023

Email sent to vidoomy. It bounced last summer, and I did get email that the address was repaired, but might not have updated the spreadsheet. Let me know if you receive the email @doomontiu

@doomontiu
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@bretg received ! thanks for the update

Screenshot 2023-03-23 at 18 42 19

@bretg
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bretg commented Jun 5, 2023

  • AcuityAds has confirmed they're now monitoring the contact address
  • SmartAdServer is now Equativ. Opened PRs in both repos to update

@bretg
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bretg commented Jun 5, 2023

Heads up @IncSW, @nitzanappush, @mapcuk, @HuddledMasses, @nanointeractive, @trchandraprakash, @zhaojp -- please escalate within your organizations -- we need updated and working contact info or your adapter will be removed from Prebid Server 2.0 in September. Thanks.

@bretg
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bretg commented Jun 6, 2023

Got confirmation from colossus about their updated contact info

@bretg
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bretg commented Jun 6, 2023

Also - repinging @dennisjay for definemedia. We need a group address.

@bretg
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bretg commented Sep 1, 2023

Prebid Server 2.0 is happening this month the following 8 bidders will not part of 2.0 unless they fix their contact email:

I will also try the email on file one more time.

@bretg
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bretg commented Sep 1, 2023

  • the applogy.com domain is for sale. I'm going to assume that means we can remove their adapter in 2.0
  • emailed the addresses on file for others. NanoInteractive, Huawei and Yeahmobi bounced. The others have not bounced, but they have not replied.

@bretg
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bretg commented Sep 5, 2023

Got confirmation from Appush that their email is now working. Thanks!

@SyntaxNode
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Implemented in both PBS-Go and PBS-Java 2.0.

@github-project-automation github-project-automation bot moved this from Ready for Dev to Done in Prebid Server Prioritization Oct 21, 2023
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