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As a Gitcoin operator, our FTUX flows are a bit leaky and unclear. #4511

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PixelantDesign opened this issue May 29, 2019 · 3 comments
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enhancement This is a feature to be enhanced or improved. Gitcoin FTUX Gitcoin FTUX

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@PixelantDesign
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PixelantDesign commented May 29, 2019

User Story

As a Gitcoin operator, our FTUX flows are a bit leaky and unclear.

Why Is this Needed

Our FTUX funnels are a bit leaky, and we want to shore them up.

Description

related ticket: #4665

  1. homepage ("fund an issue")

clicking on "fund an issue" as a new user should lead you to the Github connect gate ->
data check to see if designation is set ->
funder or contributor modal if designation is not set, else no modal ->
if funder selected, funder onboarding or fund issue form

  1. bounties homepage with funder carousel ("fund issue" or "get started")

new or existing user clicks login (Github connect) ->
data check to see if designation is set ->
funder or contributor modal if designation is not set, else no modal ->
if funder selected, funder onboarding (new) or fund issue form (existing)

  1. bounties homepage with contributor carousel ("fund issue" or "get started")
    data check to see if designation is set ->

new or existing user clicks login (Github connect) ->
data check to see if designation is set ->
funder or contributor modal if designation is not set, else no modal ->
if conributor selected, contributor onboarding (new) or issue explorer (existing)

  1. duplicate the carousel on the homepage with the same functionality, keeping in mind good design etiquette (lowest priority)

Questions for engineers:

  1. is the data check to see if the designation is set the difficult part / the part that product is misunderstanding?

Current Behavior

We currently do not segment users / and past users

Expected Behavior

Segmented, and designated not-leaky onboarding experience for funder and contributors.

Definition of Done

  • log funder & contributor designation for all flows
  • the flow should always be github connect -> data check to see if designation is set ->
    funder or contributor modal if designation is not set, else no modal -> depositing them to the correct place (funder / contributor onboarding if new user, else funder page / explorer if existing user)

Data Measurements

  • Distribution of users / number of contributors and number of funders on the platform.
  • HotJar complete capture of conversion rates
  • engineering to provide urls to track potential dropoffs with new flows, frank to track

Reach
All potential funders
All potential contributors

Impact
High Impact

Confidence
100%

@owocki
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owocki commented May 29, 2019

id love to see a 'funder / coder' toggle in the nav bar. so that way we can (1) know who is who and (2) make the entire UI opinionated about who it is talking to

@PixelantDesign
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If you're a hackathon participant , we want everyone to click start work.

@frankchen07 frankchen07 added Up Next Gitcoin FTUX Gitcoin FTUX enhancement This is a feature to be enhanced or improved. labels Jun 10, 2019
@frankchen07 frankchen07 removed the 5 label Jun 10, 2019
@frankchen07 frankchen07 added the 3 label Jun 14, 2019
@frankchen07 frankchen07 changed the title As a Gitcoin User, I'd like Gitcoin to know what my role is (funder/contributor). As a Gitcoin operator, our FTUX flows are a bit leaky and unclear. Jun 20, 2019
@PixelantDesign
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Dependent upon #4665

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Labels
enhancement This is a feature to be enhanced or improved. Gitcoin FTUX Gitcoin FTUX
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