OS 7 Horus FAQ

Thank you for your interest in elementary OS 7! We’ve been compiling some of the most frequently-asked questions about the release here.

Can I upgrade from OS 6?

If you’re coming from an older version of elementary OS, we recommend backing up your data and reinstalling. For more details, please see Release Upgrades.

Where are the AppCenter apps?

AppStream Data

The first time AppCenter is opened, it may need to download the AppStream data—the catalog of apps and their information—before showing them. In the meantime, try closing and re-opening AppCenter or restarting your device once after installing to ensure you're able to see the apps.

We're tracking an issue to improve this experience.

Ubuntu Repository Packages

If you're looking to install apps that were not explicitly designed for elementary OS, we recommend sideloading apps downloaded from Flathub. After installing one app from Flathub, that app's updates and all other apps from Flathub will show up in AppCenter.

Apps that are packaged by Ubuntu as Debian packages in the Ubuntu LTS repositories are not available in AppCenter in OS 7 due to common complaints that the Ubuntu repositories were outdated and lagged behind feature updates and fixes, combined with the vastly improved experience with Flatpak packages. Ubuntu repository packages remain available e.g. for developers via apt in the Terminal.

Can I install in a virtual machine?

We do not recommend installing in a virtual machine, as it won't perform as well as a full install. We've heard that GNOME Boxes offers a better default virtual machine experience with elementary OS than other virtual machine software, but your experience may vary.

Where can I report an issue or feedback I have?

elementary OS is developed 100% in the open on our GitHub organization. If you're on elementary OS, we recommend using the built-in Feedback app to ensure your issue or feedback goes to the right place:

1. Open the Applications Menu and select the Feedback app
2. Select what you think is the closest match from the list provided
3. Follow the instructions in your web browser to file an issue

A detailed issue reporting guide is available here.

If you're not on elementary OS:

1. Visit our GitHub organization to view a list of all repositories
2. Use the “Find a repository…” search to search for the closest match for where you're seeing an issue
3. On a specific repository, select the “Issues” tab
4. Search the list for key words from your issue; try a few different ways of phrasing it
5. If you find your issue has already been reported, use the built-in 👍 reaction on the issue to mark it as affecting you, otherwise select the “New issue” button and follow the directions

In either case, we may transfer your issue to the correct repository or mark it as a duplicate to keep the list of issues as organized as possible.