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Problems and Debugging
folletto edited this page Feb 28, 2013
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Of course, the idea is that nothing weird should happen and the whole community works to achieve that. But we all know, sometimes problems arise.
Here's a step-by-step guide that might help you.
- Do a Proper cleanup
- Check that Baker is the last official released version on the website
- Check that you're using the latest version of XCode.
- Try downloading a clean version from the website and updating just the publication, to see if it works.
- If it still doesn't work, try testing the MASTER version from GitHub: while it's not considered stable, sometimes it solves the issue.
- If you are using Newsstand mode and books don't show up, check
shelf.json
with JSONLint. - If it's a problem with the HTML, test if it works on Mobile Safari first.
- Delete the app from the simulator/device and re-run.
If everything fails, then the best idea is to report a bug or ask the community on the Issues page above. When you do that, please write in the issue:
- The Baker version you're using.
- Detail all the steps required for us to reproduce the problem reliably. Be as detailed as possible.
- Include the full debug log (Xcode -> Debug panel, copy and paste).
- If relevant to the issue, add screenshots.
- Try to explain if it's a problem with Baker or with the page HTML.
Please allow a few days to reply. While we are fast - sometimes lightning fast - that's not always the case.
Remember that if it's a problem on Apple's side (Xcode, iTunes Connect, etc) we can't help and we will ask you to use Stack Overflow or Apple's Developer Forums.