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An error has occurred while applying security settings. Users is not a valid user or group. #2
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Confirming the problem for the german version of Windows 7 64 bit. |
Thanks for this report. |
Here is the .LOG file. (Renamed to .txt for github) |
Same issues here on Windows 10 Pro. 64 bit (French) (CodeXL_Win_2.0.12406.exe). Just before quitting the installer I found the main binary file (CodeXL.exe) and the program seems to works fine. If explained how to I can provide a log file of the installation. I tried MightTower solution but it didn't worked (maybe I have done it wrong?). Hope you find the solution quickly. :) |
I had the same, it's because we are not using an english Win Follow this and add an |
Thanks! It worked. It didn't the first time because I was missing the "s" at the end of the group name. Hope this issue will soon be fixed. Thanks again! :) |
Thanks for the reports and sorry for the issue. The log helped to find the root cause, I will update when a solution will be ready. |
I had the same issue on Swedish Windows 10 Home. Start a CMD as administrator, then create the group and add your user:
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Renaming whatever the localized version of the users group to "Users" allows the installation to continue and succeed. Concretely, for the german version of windows, renaming the "Benutzer" user group to "Users" does the trick. Should work similarly for all other localizations. With the advantage of not having to create an additional group just for this program and its potential confusion power. Most likely the group name is hardcoded in the installer, this should be done in windows through the SID: S-1-5-32-545. See here: https://support.microsoft.com/en-us/kb/243330 |
Same issues here on Windows 10. 64 bit (Spanish) (CodeXL_Win_2.0.12406.exe). |
Issue was fixed and released in version 2.1 windows installer. Ilan. |
During installation of CodeXL (in the "Start services" step) the error "An error has occurred while applying security settings. Users is not a valid user or group." pops up. Retry does not change anything. The setup is canceled. I have a WIndows 7 64 bit (german) Version.
For me adding a new Group (in lusrmgr.msc) with name "User" and my account as a user in this group solves the problem. I think this maybe a localization problem since in German the group is called "Benutzer", but I am not sure.
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