[BUG]: Sometimes the video takes about 5-10s to launch

[Norsagir]

Checklist

• I made sure that there are no existing issues - open or closed - which I could contribute my information to.
• I have read the FAQ and my problem isn't listed.
• I have taken the time to fill in all the required details. I understand that the bug report will be dismissed otherwise.
• This issue contains only one bug.

Affected version

24.89

Device Type

Smart TV/Box

Affected Android

Shield TV Pro 2019

Steps to reproduce the bug

I won't be able to be precise on this bug since it is not systematic, it appears maybe 1 out of 10 videos launched.

1. Launch a video

Actual behavior

The screen is black and the animated circle is here, I have to wait about 5-10s to watch the video.
PS: My internet connection is really great (980Mbits/s download, 600Mbits/s upload), the Shield TV is not on the WiFi network (RJ45 Ethernet plugged), so it's not a network problem.

Additional information

No response

[dberthia]

I'm seeing the same thing on my Nvidia Shield Pro 2019. Starting today, videos and thumbnails are loading very slowly or not at all. Everything is fine with my internet connection and local network. It's also hit and miss. Sometimes videos load right away, but more often then not I just get a black screen with a spinner attempting to watch a video.

[dberthia]

I'm seeing the same thing on my Nvidia Shield Pro 2019. Starting today, videos and thumbnails are loading very slowly or not at all. Everything is fine with my internet connection and local network. It's also hit and miss. Sometimes videos load right away, but more often then not I just get a black screen with a spinner attempting to watch a video.

[mvallerie]

Same issue on Nvidia Shield Pro 2019. It seems it's not able to play any videos any more.

[simonsmith]

Can confirm that I'm just seeing a spinner

[fergulator]

Having the Same issues,wheel spinning,videos not loading, NVIDIA shield 2019

[Ize-dev]

Same on Android TV Box