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Allow customers to cancel orders #7384

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AndreiMaz opened this issue Oct 28, 2024 · 1 comment

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functionality / feature

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AndreiMaz commented Oct 28, 2024 •

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Allow customerce to cancel orders on the order details page (public store). This is not the same as return requests.

Settings:

This feature should be configurable (order settings). Disabled by default.
Also add a setting indicating whether an order should be cancelled in this case. Or a notification will be sent to a store owner (without changing a status order)

Logic:

Let's decide when this option will be available. For example, unpaid orders only. Or undelivered orders only. What should we do with refunds in this case?
Once cancelled, a store owner should receive an email notification that an order has been cancelled by a customer.

See also:
#388
#2446
#5678

AndreiMaz added the functionality / feature label

Contributor

RomanovM commented Dec 11, 2024

See also:
#388
#2446
#5678

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