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Uploading Video and audio via dialog box not possible #236

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hello-kathi opened this issue Jan 16, 2023 · 4 comments
Open

Uploading Video and audio via dialog box not possible #236

hello-kathi opened this issue Jan 16, 2023 · 4 comments
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Dev: Not our bug External bugs that needs to get fixed elsewhere Status: On hold issue or PR paused

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@hello-kathi
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URL: https://dev.liqd.net/admin/pages/341/edit/#tab-german
user: admin
expected behavior: creating a video block, clicking on add document then upload document via wagtail
Behavior: I can choose the file, then it shows working, upload button turns gray for a minute, then it turns green again, and say upload. Files wasn't uploaded.
Important screensize:
device & browser: Chrome, Safari, firefox
Comment/Question:
Maybe a timeout? It is working if I am going to the Documents and load it up there
Screenshot?
Bildschirmfoto 2023-01-16 um 14 41 33
Bildschirmfoto 2023-01-16 um 14 48 53

@hello-kathi hello-kathi added this to the Release 03-22 milestone Jan 16, 2023
@philli-m philli-m changed the title Uploading Video and audio not possible Uploading Video and audio via dialog box not possible Jan 24, 2023
@philli-m philli-m added the Dev: Not our bug External bugs that needs to get fixed elsewhere label Jan 24, 2023
@philli-m
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philli-m commented Jan 24, 2023

seems to be linked to this issue in wagtail wagtail/wagtail#4299

@hello-kathi have you checked with smaller file sizes?
Also as a work around we could just update the help text? but if it is a wagtail bug then fix in time for release probably won't happen.

@philli-m philli-m added the Status: On hold issue or PR paused label Jan 24, 2023
@hello-kathi
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@phillimorland I tried smaller sizes and different files. But we can upload through the documents and I would release and hopefully update/Debug it later, if that is fine?

@hello-kathi hello-kathi removed this from the Release 03-23 milestone Feb 2, 2023
@philli-m
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philli-m commented Feb 2, 2023

@hello-kathi do you want an update in the helptext to inform editors they must upload large files via documents tab and not in the modal uploader?

@hello-kathi
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@phillimorland if it is really easy, then yes!

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Labels
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