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Android: Broken registration to matrix.org - Account created, password login or account recovery does not #211

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krille-chan opened this issue Jul 15, 2023 · 2 comments
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stale The item is going to be closed soon because of inactivity

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@krille-chan
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Description

We tried to register a new user account to matrix.org home server using the FluffyChat Android client.
After entering the username, password, email address and pressing the registration button; the registration process seemed to start fine:

  • we were seeing a loading bar
  • received an email about account activation
  • used task switch to jump to the email
  • clicked the activation URL
  • Web page told us that activation was successful
  • Task switched back to FluffyChat
  • The progress bar simply kept going on and on.

After 5 minutes we aborted the process and tried:

  • Login with password: didn't work
  • Password reset: No account with given email (we got the activation email anyway)
  • Register again: Couldn't register as the account existed

This is either a one time quirk or something worse, but after this we used the same FluffyChat client to register a new account on a home server that only required the reCaptcha check and that process wen't well.

Additional information:

  • Device: Samsung Galaxy A51
  • OS and OS version: Android 11
  • Installed version of FluffyChat: 1.0.1
  • (Android only) Which store are you using: Google Play Store
  • (Android only) Are Google Services available: Yes
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github-actions bot commented Mar 6, 2024

This issue is stale because it has been open for 120 days with no activity.

@github-actions github-actions bot added the stale The item is going to be closed soon because of inactivity label Mar 6, 2024
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This issue was closed because it has been inactive for 14 days since being marked as stale.

@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Mar 20, 2024
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