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I keep getting errors.Help. #388

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shinyata0 opened this issue Nov 11, 2024 · 6 comments
Open

I keep getting errors.Help. #388

shinyata0 opened this issue Nov 11, 2024 · 6 comments
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@shinyata0
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I'm using windows 11 and my graphics card is an rtx4090. It was working fine before, but after a clean install I'm getting the error shown in the image.

8RRojTeBTX

The first time I run it, I get the message "Info: No files were found for the provided pattern.(정보: 제공된 패턴에 해당되는 파일을 찾지 못했습니다.)" After a few transcribes, it doesn't work with the warning message below. I think it's a memory issue, but I'm not sure. I'm currently using the large2 model.

@shinyata0 shinyata0 added the bug Something isn't working label Nov 11, 2024
@jhj0517
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jhj0517 commented Nov 11, 2024

Hi.

Info: No files were found for the provided pattern. 정보: 제공된 패턴에 해당되는 파일을 찾지 못했습니다

Something is not installed properly. Can you please

git -v
python --version
pip --version
ffmpeg -version
nvcc -V

in the terminal (you can copy-paste in the CMD) and paste what it shows here?

@shinyata0
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shinyata0 commented Nov 11, 2024

image
I've also tried installing the cuda tool kit with version 12.4 and reinstalling it a couple times, but same thing.
The above is the information you requested!

image

The first time you install and run the model, you will also see a message like the one above.

@jhj0517
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jhj0517 commented Nov 11, 2024

I'm investigating the issue but this seems difficult to reproduce / find out the reason for not enough information.

4090 is too good GPU for faster-whisper ( most heavy model requires 4GB VRAM while it has 24GB VRAM ), so is not memory related, I guess something is incompatible with your Win 11 system probably.

@shinyata0
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Okay, thanks for the answer!

@Rochger
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Rochger commented Nov 23, 2024

I have the same problem, my graphics card is 4080SUPER,my system is win10 64bit
So the problem can't be solved for the time being?

@jhj0517
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jhj0517 commented Nov 23, 2024

@Rochger Can you post the error message of the cmd to check if it just shows the same?

The main reason it hangs is that I couldn't debug it since I couldn't reproduce it.

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