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Epic: Telemetry #7498

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mrsimonemms opened this issue Jan 7, 2022 · 1 comment
Closed

Epic: Telemetry #7498

mrsimonemms opened this issue Jan 7, 2022 · 1 comment
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team: delivery Issue belongs to the self-hosted team type: epic

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@mrsimonemms
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Summary

For product improvement and growth measurement, we need to provide evidence of the adoption rate of self-hosted installations. To do this, we must provide an opt-out telemetry service that is able to "phone home" to provide anonymised statistical data.

This should be achieved via a screen when first loading up your Gitpod self-hosted instance (similar to connecting to an OAuth provider/accepting T&Cs) rather than via the Installer configuration.

Future iterations should cater for status queries, such as "is there a channel update available?"

Context

All Gitpod installations are currently independent, with no server to phone home.

Value

At the moment, we have no idea how many self-hosted installations are out there. By getting that information, we can provide a better service for users, developers and investors.

Acceptance Criteria

  • server to receive telemetry data
  • client to send telemetry data

In Scope

  • name (it could be more than just telemetry/update info)
  • system architecture
  • data structure and interfaces
  • opt-out
  • admin panel screens

Out of Scope

  • update information
@Pothulapati
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👋🏼,

As this issues talks mainly about the telemetry infrastructure i.e client and server, toggle, and the admin panel screens. This is done with #7503 , #7591 , #8915 , #8858 , #8272 , #8067 , #7732.

Improvements to telemetry metrics, etc will be part of a separate Issue/Epic. Closing this, Hence.

Repository owner moved this from ⚒In Progress to ✨Done in 🚚 Security, Infrastructure, and Delivery Team (SID) Apr 4, 2022
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Labels
team: delivery Issue belongs to the self-hosted team type: epic
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