I can't take screenshots via Prt Sc on Windows 10

[kanishknishar]

Flameshot Version

Flameshot v12.1.0 (96c2c82)
Compiled with Qt 5.15.2
winnt: 10.0.19045
windows: 10

Installation Type

Using the ready-made package from Github Releases

Operating System type and version

Windows 10 22H2 19045.3271

Description

I tried taking a screenshot by pressing Prt Sc but that did not work. There is one other thread I found which said that possibly some other software was using the same shortcut so I stopped all software except sabnzbd, Windows Defender and Flameshot. I still couldn't take screenshots.

Is there a way to change the shortcut to open Flameshot?

Steps to reproduce

1. Opened Flameshot.exe
2. Stopped all other background apps
3. Pressed Prt Sc
4. Nothing happened

Screenshots or screen recordings

No response

System Information

Device name Lance
Processor AMD Ryzen 5 5500U with Radeon Graphics 2.10 GHz
Installed RAM 16.0 GB (15.3 GB usable)
Device ID D8F9FB30-ADAF-4031-8BF5-F24F5EDA9B79
Product ID 00356-02656-70053-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Home
Version 22H2
Installed on ‎23-‎07-‎2023
OS build 19045.3271
Experience Windows Feature Experience Pack 1000.19041.1000.0

[mmahmoudian]

It is not about killing processes , it is about changing your window settings. It is explained in pur documentation:

https://flameshot.org/docs/guide/windows-help/

I'm going to close this as this seems to be keybinding issue. Please reopen and add more details of this didn't solve the issue