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Gif attachment autoplaying despite autoplay setting turned off #15790

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ghost opened this issue Nov 21, 2020 · 8 comments
Closed

Gif attachment autoplaying despite autoplay setting turned off #15790

ghost opened this issue Nov 21, 2020 · 8 comments

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@ghost
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ghost commented Nov 21, 2020

Description

The "Autoplay GIFs and videos" option turned off does nothing for attached, encrypted images.

Steps to reproduce

  • Be in encrypted chat.
  • Receive an animated gif.
  • Turn off autoplay.
  • Gif still autoplays.

Gifs shouldn't autoplay when the setting is turned off.

Logs being sent: yes

Screen capture gif of a gif in Element. It always plays, with the word "gif" sitting overtop of it. When the cursor enters the gif, the label disappears, and when the cursor enters or leaves, the gif resets to the start.

Version information

  • Platform: Desktop.

For the desktop app:

  • OS: Xubuntu 20.04
  • Version: 1.7.13
@anoadragon453
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If you're using matrix-media-repo for your homeserver and have enabled animated thumbnails then this is a known problem.

@ghost
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ghost commented Nov 25, 2020

If you're using matrix-media-repo for your homeserver and have enabled animated thumbnails then this is a known problem.

Just checked with my admin, she hasn't enabled anything extra for media.

@jryans jryans added the A-Media label Dec 2, 2020
@jryans jryans removed the Z-UI/UX label Mar 8, 2021
@ghost
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ghost commented May 14, 2021

Hi, dropping in because of the Cannot Reproduce tag. I also have the same problem, am admin of my own server and can confirm that I am not using matrix-media-repo. Using Version 1.7.24 on the Desktop platform on Arch Linux.

@Mikaela
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Mikaela commented Aug 7, 2021

This also affects avatars and is a violation of Web Content Accessibility Guidelines 2.1 section 2.2.2 Pause, Stop, Hide. How this is an accessibility issue is explained in Understanding Success Criterion 2.2.2: Pause, Stop, Hide.

I think one of the suggestions here would be this autoplay setting, Setting animated gif images to stop blinking after n cycles (within 5 seconds).

@t3chguy t3chguy added the A11y label Aug 7, 2021
@t3chguy
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t3chguy commented Aug 7, 2021

@Mikaela this issue is strictly about attachments, for avatars please open a different issue. They function is rather different ways internally.

@ghost
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ghost commented Aug 13, 2021

Dropping in to say that whatever happened here, it seems to not be happening anymore on 1.7.34. Not sure if @Phenitei can still reproduce the issue, but if not, we probably should close it.

@ghost
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ghost commented Aug 15, 2021

Hi, @Fidgetcetera is correct - the issue seems to have been resolved, one way or the other. This issue can be closed :)

@ghost
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ghost commented Aug 15, 2021

Great, closing!

@ghost ghost closed this as completed Aug 15, 2021
This issue was closed.
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