Notifications (sound and or Badges) not working on FluffyChat iOS Devices.

[matrixbot]

This issue was originally created by @BobWs at matrix-org/dendrite#2629.

Background information

• Dendrite version or git SHA: 0.91
• Monolith or Polylith?: Monlith
• SQLite3 or Postgres?: Postgres
• Running in Docker?: yes
• go version:
• Client used (if applicable): Elements and FluffyChat (iOS)

Description

• What is the problem: Notifications not working on FluffyChat iOS devices. No sound, badges nothing if the app is in the background. One can only see new messages when you are active in the app. This is only affected by the FluffyChat app. Elements desktop (MacOS) is working fine, when the desktop app is in the background notification is working (sound and badges).
• Who is affected:
• How is this bug manifesting:
• When did this first appear: Not sure, this is my first installation of Dendrite.

Steps to reproduce

• list the steps
• that reproduce the bug
• using hyphens as bullet points

[matrixbot]

This comment was originally posted by @S7evinK at matrix-org/dendrite#2629 (comment).

In FluffyChat, do you see "Devices" listed in Settings -> Notifications? Sounds like FluffyChat didn't register for push notifications.

[matrixbot]

This comment was originally posted by @BobWs at matrix-org/dendrite#2629 (comment).

In FluffyChat, do you see "Devices" listed in Settings -> Notifications?

Yes, all the devices I use to login are listed there. Notifications settings are all enabled. I even tried to toggle the on/off notifications on both desktop app and iOS app. But it still isn’t working.

time="2022-08-24T13:30:00.310545728Z" level=warning msg="Deleting pushers rejected by the HTTP push gateway" app_id0=chat.fluffy.fluffychat localpart=USER num_devices=1
time="2022-08-24T13:35:52.221466466Z" level=warning msg="Deleting pushers rejected by the HTTP push gateway" app_id0=chat.fluffy.fluffychat localpart=USER num_devices=1
time="2022-08-24T13:35:52.789982190Z" level=warning msg="Deleting pushers rejected by the HTTP push gateway" app_id0=chat.fluffy.fluffychat localpart=USER num_devices=1
time="2022-08-24T13:35:53.145954769Z" level=warning msg="Deleting pushers rejected by the HTTP push gateway" app_id0=chat.fluffy.fluffychat localpart=USER num_devices=1

[matrixbot]

This comment was originally posted by @S7evinK at matrix-org/dendrite#2629 (comment).

As I'm not totally sure how the push gateway works, it might have been because we weren't sending the notification counts to it, so they were dropped by. This was fixed in matrix-org/dendrite#2683
Do you still don't receive notifications in FluffyChat? (Has been working great in Element Android for me)

[matrixbot]

This comment was originally posted by @FlyingStitchman at matrix-org/dendrite#2629 (comment).

Push notifications for me are working using dendrite 0.13.1 and Fluffychat 1.13.0 (ios 15.7.8).
Notifications do not seem to work for secondary accounts in Fluffychat, which might have been the reasoning for issue in the first place.

Anyways, this can probably be closed unless someone else has issues with Fluffychat using a primary account.

Edit (relevant issue):
krille-chan/fluffychat#169