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Request for Gnosis Chain Support or Wallet Export Option for Incompatible Networks #100

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Champaqui86 opened this issue Dec 16, 2024 · 1 comment

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@Champaqui86
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Champaqui86 commented Dec 16, 2024

I have encountered an issue with the Coinbase Smart Wallet where I am unable to access my assets on the Gnosis Chain. After speaking with Coinbase support, I was informed of the following:

  • Private key and seed phrase export are not supported (limitation of a Smart Contract Wallet)
  • Gnosis Chain is currently not supported by Coinbase Smart Wallet.
  • No ETA on when support for Gnosis Chain will be added.
  • I am unable to access my funds until Gnosis Chain is supported.

What I'm requesting:
Support for Gnosis Chain to be added to the Coinbase Smart Wallet.
Alternatively, please provide an option to export the wallet or transfer assets to another wallet that supports Gnosis Chain or other incompatible networks.

Without this functionality, users are essentially locked into Coinbase's support decisions.

Please let me know if there is any workaround or solution available to address this issue.
Thank you so much for your attention.

@Samsondevw
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@Champaqui86 Dear user

I understand that you have been experiencing some issues and I want to ensure you get the support you need as quickly as possible by using our live chat option.

Support : GNOSIS Support

1.	Access the Live Chat:
•	Navigate to our website’s home page.
•	Look for the chat icon located at the bottom right corner of the screen and start a 💬.

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