article livechat vs chatbot #1882
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WalkthroughThe pull request introduces two new blog posts in the landing page application, detailing the roles of Customer Success Manager and comparing live chat with chatbots. Each post includes structured job descriptions and a comprehensive analysis of the technologies, respectively. The changes also involve the addition of export constants and updates to default exports for rendering the posts, enhancing the clarity and organization of the content. Changes
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Actionable comments posted: 0
🧹 Outside diff range and nitpick comments (3)
apps/landing-page/src/app/blog/livechat-vs-chatbot/page.mdx (3)
13-13: Consider being explicit about prop usageSpreading props (
{...props}) can make it harder to track which props are being used and could accidentally pass unwanted props to the Post component.-export default (props) => <Post post={post} {...props} />; +export default ({ children }) => <Post post={post}>{children}</Post>;🧰 Tools
🪛 LanguageTool
[duplication] ~13-~13: Possible typo: you repeated a word
Context: ...data(post); export default (props) => <Post post={post} {...props} />; Providing instan...(ENGLISH_WORD_REPEAT_RULE)
64-69: Consider implementing lazy loading for imagesThe blog post contains multiple large images. To improve page load performance, consider adding the
loading="lazy"attribute to images that are below the fold.<Image src="/images/blog/livechat-vs-chatbot/livechat-assistant.webp" alt="Livechat Assistant" width={1819} height={1024} + loading="lazy" />Also applies to: 122-127, 140-145, 172-177, 200-205
111-111: Improve readability with proper comma usageSeveral sentences would benefit from proper comma usage before coordinating conjunctions:
-They are easy to implement but limited in understanding complex queries. +They are easy to implement, but limited in understanding complex queries. -Chatbots require an initial investment but help reduce long-term customer service costs +Chatbots require an initial investment, but help reduce long-term customer service costs -Chatbots can provide relevant responses but may struggle to fully replicate +Chatbots can provide relevant responses, but may struggle to fully replicateAlso applies to: 188-188, 196-196
🧰 Tools
🪛 LanguageTool
[uncategorized] ~111-~111: Possible missing comma found.
Context: ...ed inquiries. They are easy to implement but limited in understanding complex querie...(AI_HYDRA_LEO_MISSING_COMMA)
📜 Review details
Configuration used: CodeRabbit UI
Review profile: CHILL
⛔ Files ignored due to path filters (4)
apps/landing-page/public/images/blog/livechat-vs-chatbot/livechat-vs-chatbot-accuracy.jpgis excluded by!**/*.jpg,!**/*.jpgapps/landing-page/public/images/blog/livechat-vs-chatbot/livechat-vs-chatbot-response-time.jpgis excluded by!**/*.jpg,!**/*.jpgapps/landing-page/public/images/blog/livechat-vs-chatbot/pros-and-cons-chatbot.jpgis excluded by!**/*.jpg,!**/*.jpgapps/landing-page/public/images/blog/livechat-vs-chatbot/pros-and-cons-livechat.jpgis excluded by!**/*.jpg,!**/*.jpg
📒 Files selected for processing (2)
apps/landing-page/src/app/blog/customer-success-manager-job-description/page.mdx(1 hunks)apps/landing-page/src/app/blog/livechat-vs-chatbot/page.mdx(1 hunks)
🧰 Additional context used
🪛 LanguageTool
apps/landing-page/src/app/blog/livechat-vs-chatbot/page.mdx
[typographical] ~5-~5: A comma is not needed after quotations ending in either question marks or exclamation points.
Context: ...atbot: Which is Best for Your Business?", description: "Discover the key di...
(COMMA_AFTER_QUESTION_QUOTE)
[duplication] ~13-~13: Possible typo: you repeated a word
Context: ...data(post); export default (props) => <Post post={post} {...props} />; Providing instan...
(ENGLISH_WORD_REPEAT_RULE)
[style] ~91-~91: Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
Context: ...ns, and offers investment guidance. - In the travel industry: Live chat books ...
(ENGLISH_WORD_REPEAT_BEGINNING_RULE)
[uncategorized] ~111-~111: Possible missing comma found.
Context: ...ed inquiries. They are easy to implement but limited in understanding complex querie...
(AI_HYDRA_LEO_MISSING_COMMA)
[uncategorized] ~188-~188: Use a comma before ‘but’ if it connects two independent clauses (unless they are closely connected and short).
Context: .... Chatbots require an initial investment but help reduce long-term customer service ...
(COMMA_COMPOUND_SENTENCE_2)
[uncategorized] ~196-~196: Possible missing comma found.
Context: ... chatbots can provide relevant responses but may struggle to fully replicate the hum...
(AI_HYDRA_LEO_MISSING_COMMA)
[style] ~196-~196: Style-wise, it’s not ideal to insert an adverb (‘fully’) in the middle of an infinitive construction (‘to replicate’). Try moving the adverb to avoid split infinitives.
Context: ... can provide relevant responses but may struggle to fully replicate the human touch. ### Accuracy <Image src="/images/b...
(SPLIT_INFINITIVE)
🔇 Additional comments (5)
apps/landing-page/src/app/blog/livechat-vs-chatbot/page.mdx (2)
1-282: Overall implementation looks good!
The blog post is well-structured with proper use of MDX components, good image accessibility, and comprehensive content organization. The suggested improvements are minor and focus on optimization and readability.
🧰 Tools
🪛 LanguageTool
[typographical] ~5-~5: A comma is not needed after quotations ending in either question marks or exclamation points.
Context: ...atbot: Which is Best for Your Business?", description: "Discover the key di...
(COMMA_AFTER_QUESTION_QUOTE)
[duplication] ~13-~13: Possible typo: you repeated a word
Context: ...data(post); export default (props) => <Post post={post} {...props} />; Providing instan...
(ENGLISH_WORD_REPEAT_RULE)
[style] ~91-~91: Three successive sentences begin with the same word. Consider rewording the sentence or use a thesaurus to find a synonym.
Context: ...ns, and offers investment guidance. - In the travel industry: Live chat books ...
(ENGLISH_WORD_REPEAT_BEGINNING_RULE)
[uncategorized] ~111-~111: Possible missing comma found.
Context: ...ed inquiries. They are easy to implement but limited in understanding complex querie...
(AI_HYDRA_LEO_MISSING_COMMA)
[uncategorized] ~188-~188: Use a comma before ‘but’ if it connects two independent clauses (unless they are closely connected and short).
Context: .... Chatbots require an initial investment but help reduce long-term customer service ...
(COMMA_COMPOUND_SENTENCE_2)
[uncategorized] ~196-~196: Possible missing comma found.
Context: ... chatbots can provide relevant responses but may struggle to fully replicate the hum...
(AI_HYDRA_LEO_MISSING_COMMA)
[style] ~196-~196: Style-wise, it’s not ideal to insert an adverb (‘fully’) in the middle of an infinitive construction (‘to replicate’). Try moving the adverb to avoid split infinitives.
Context: ... can provide relevant responses but may struggle to fully replicate the human touch. ### Accuracy <Image src="/images/b...
(SPLIT_INFINITIVE)
8-8:
Update the post date to a current or past date
The post date is set to November 2024, which is in the future. This could affect sorting and filtering of blog posts.
- postedAt: new Date("2024-11-13"),
+ postedAt: new Date("2023-11-13"),Likely invalid or redundant comment.
apps/landing-page/src/app/blog/customer-success-manager-job-description/page.mdx (3)
Line range hint 15-217: LGTM! Well-structured content with good use of components
The content is well-organized with:
- Clear heading hierarchy
- Interactive elements (Typebot)
- Visual content through Image components
- Comprehensive job description templates
218-222: Verify the existence of linked articles
Please ensure that the linked articles exist and are accessible:
/blog/livechat-vs-chatbot/blog/best-marketing-chatgpt-prompts
#!/bin/bash
# Check if the linked articles exist in the blog directory
echo "Checking for livechat-vs-chatbot article..."
fd "page.mdx" apps/landing-page/src/app/blog/livechat-vs-chatbot/
echo "Checking for best-marketing-chatgpt-prompts article..."
fd "page.mdx" apps/landing-page/src/app/blog/best-marketing-chatgpt-prompts/Line range hint 1-13: Verify the post date
The post date is set to June 5, 2024, which is a future date. Consider updating it to a current or past date to avoid potential confusion.
✅ Verification successful
The previous script didn't return the actual post dates. Let me try a different approach to check the dates in blog posts.
Future post dates are intentional and consistent with content strategy
Based on the search results, I can see that all blog posts in the repository have future dates ranging from April 2024 to November 2024. This appears to be an intentional content strategy where posts are dated ahead of time. The post date of June 5, 2024, for the Customer Success Manager article aligns with this pattern, falling within the same timeframe as other articles.
🏁 Scripts executed
The following scripts were executed for the analysis:
Script:
#!/bin/bash
# Check for other post dates in the blog directory to ensure consistency
rg -g "*.mdx" -A 1 "postedAt: new Date" apps/landing-page/src/app/blog/
Length of output: 489
Script:
#!/bin/bash
# Search for postedAt dates in MDX files with better context
rg -g "*.mdx" -B 2 -A 2 'postedAt: new Date\(' apps/landing-page/src/app/blog/
Length of output: 15383
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