Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Enhance "Get Help" page #685

Open
jst-cyr opened this issue Apr 2, 2024 · 0 comments
Open

Enhance "Get Help" page #685

jst-cyr opened this issue Apr 2, 2024 · 0 comments
Labels
documentation Improvements or additions to documentation enhancement New feature or request

Comments

@jst-cyr
Copy link
Contributor

jst-cyr commented Apr 2, 2024

URL: https://developers.sitecore.com/help
Lower priority request for enhancement on the "Help" page. Currently, this only has a single link to Support, a few recent Stack Exchange questions, and is really hidden in the footer.

Users coming to the developer portal are trying to solve a problem and we should position this page more prominently. Can we make this a larger, more prominent, visual in the footer so that folks know to go here to get help?

For the page itself, we should highlight different ways of getting help:

  1. Support (as today)
  2. Services and 360 (from Sitecore)
  3. Partners (for customers)
  4. Sitecore Stack Exchange (for community questions/support)
  5. Slack (for community discussions on complex topics)

We may be able to steal some of this from the Community page that highlights the community channels

@jst-cyr jst-cyr added documentation Improvements or additions to documentation enhancement New feature or request labels Apr 2, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
documentation Improvements or additions to documentation enhancement New feature or request
Projects
None yet
Development

No branches or pull requests

1 participant