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A bug in the alsa-ucm-conf package included with Ubuntu 24.04 has resulted in the profile for the GoXLR failing to correctly load. While this bug has been fixed upstream it's yet to make it into the Ubuntu package and currently needs to be solved manually.
To fix this by hand, first open /usr/share/alsa/ucm2/common/pcm/split.conf as root.
Find the Line that Reads (should be around Line 329):
Empty "${var:__Device}"
And replace it with:
Empty "${var:-__Device}"
Save the file and exit, then reboot your machine and the GoXLR should come up with the correct split channel configuration.